Barkah, Septiawan Maliki and Rachmawati, Ike and FY Basori, Yana Fajar (2023) SERVICE MANAGEMENT BY THE DEPARTMENT OF ARCHIVES AND LIBRARY SUKABUMI DISTRICT IN REALIZING EDUCATIONAL TOURISM. DiA: Jurnal Administrasi Publik, 22 (1). pp. 342-354. ISSN 2615-7268

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Abstract

The Archives and Libraries Office of Sukabumi District continues to encourage the growth of interest in reading in the community by implementing programs and improving services to meet the needs of users. This research uses one variable (1), namely the service management variable, with A.S. Moenir's service management theory (2006: 88–119), which consists of indicators of awareness, rules, organization, income, skills and abilities, and service facilities. This study uses a qualitative method with a narrative approach. The results showed that the Sukabumi District Archives and Libraries Service had made significant efforts to manage quality services. The results of this study indicate that the service management carried out by the Sukabumi Regency Archives and Libraries Service is still not optimal, based on the 6-dimensional criteria of AS Moenir (2006: 89–119)

Item Type:	Article
Uncontrolled Keywords:	service management, library, public interest in reading
Subjects:	H Social Sciences > H Social Sciences (General) L Education > L Education (General)
Divisions:	Fakultas Ilmu Sosial > Administrasi Publik
Depositing User:	Heriska Heriska
Date Deposited:	26 Jun 2024 15:47
Last Modified:	26 Jun 2024 15:47
URI:	http://eprints.ummi.ac.id/id/eprint/3698

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